How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. Enter your registered email address and follow the instructions sent to your inbox.
What payment methods do you accept?
We accept all major credit cards, debit cards, GCash, PayMaya, and bank transfers. All transactions are securely processed.
How long does shipping usually take?
Shipping within Metro Manila typically takes 1-2 business days, while provincial deliveries may take 3-5 business days. You'll receive a tracking number once your order is shipped.
Can I return or exchange products?
Yes, you can return or exchange products within 7 days of receipt. Items must be in their original condition with packaging intact. Please contact our customer service team to process your request.
Do you offer international shipping?
Currently, we only ship within the Philippines. We're planning to expand our services to international shipping in the near future. Please check our website for updates.
How can I track my order?
Once your order is shipped, you'll receive an email with your tracking number and a link to track your package. You can also log in to your account on our website and check your order status.
Still have questions? Contact our customer support at [email protected]